The returned goods/products will be checked with the receipt together and the goods should be in the good condition. No cash refund will be done but goods will be exchange instead. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Flimty will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 7 working days after the we received the returned goods.

Please return your purchase to the following address:
No. 33-34, Al Fahidi Street, Dubai, 00000. United Arab Emirates

Please contact us at +97102333588 or admin@flimty.ae if you have any questions or doubts.